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White papers

  • Seven Habits of Successful EHR Implementation

    Are you in the process of researching electronic health record systems and overwhelmed with the thought of implementation?  This is not uncommon as implementing an EHR can be a complex process with many organizational factors involved. This white paper provides you with seven tips for a stress-free implementation.

  • Consolidation in Behavioral Health: How Your Software Vendor Can Help

    Today, behavioral health organizations are navigating a landscape that includes new challenges not imagined just a few short years ago. Increased managed care, primary care integration, health homes and a focus on expanding the use of health information technology are all stressors that organizations face today in delivering their mission to the community. The field has experienced an increase in the consolidation of agencies to better take on these new challenges.

  • Reducing client no-shows

    Mental health and substance use treatment organizations of all sizes struggle with simply getting clients to show up for their appointments. Many centers rely on manually calling patients, taking up valuable staff time. Yet there is a better way. Register here to download three brief cases of how behavioral healthcare organizations used technology to greatly improve their no-show rates.

    Please register to download the case studies.

  • Top Five Furniture Considerations for Patient Safety in Behavioral Healthcare Facilities

    The physical environment in psychiatric hospitals and other Behavioral Healthcare facilities plays a key role in patient safety. Some of those environmental risks are addressed by advancements in facility design while other elements may be overlooked during the planning or construction phase, or may be inadvertently introduced at some later point where the necessary level of scrutiny may not exist. This is often the case with the selection and installation of furniture, fixtures and equipment (FF&E) in patient-occupied areas of behavioral healthcare facilities.

  • New CPT codes: Challenges, opportunities for behavioral healthcare

    The American Medical Association's new Current Procedural Terminology (CPT) psychiatry billing codes are having a significant impact on documentation and billing. In fact, the introduction of the Evaluation and Management (E/M) codes reflect the ongoing integration of behavioral health and primary care. Yet in order for behavioral health agencies to survive in the future they will need to align their data collection with medical codes.

  • The collaborative EHR approach: reduce risk, save money

    Behavioral health and human services providers must find a way to catch up with technology advances and forge their own path. Over the past several years, a few agencies have been quietly developing an answer: the collaborative implementation model. This paper describes the cost savings and reduced risk enjoyed by agencies that work together in selecting and implementing technology solutions--with insight from key field leaders.

    Please register to download the Whitepaper.

  • Health Homes in the Era of Accountable Care

    In today’s era of accountable care, health homes represent an innovative way to deliver quality care and improve outcomes. A health home is a provider or a team of health care professionals responsible for coordinating integrated health care across multiple providers. Each healthcare professional participating in the health home shares their relevant information about a consumer and coordinates treatment based on all providers’ collective information. A health home is a virtual construct to coordinate care for a client regardless of where they receive that care.

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