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Qualifacts is the largest provider of Software-as-a-Service and web-based Electronic Health Records for the behavioral health and human services market. Qualifacts helps over 50,000 behavioral healthcare providers and staff realize improved billing and clinical operations, increased agency revenue, faster payment and better client and staff satisfaction.



Reach Consumers Where They Are, Boost Staff Job Satisfaction, Achieve Your Mission: Got Mobile?

Wednesday, May 31, 2017 | 1:00 p.m. ET, 12:00 p.m. CT


  • Better Treatment Through Technology

    The importance of phone calls in the addiction rehabilitation industry can’t be overstated. First and foremost, quick and effective connections between clinics and callers must be established in a way that expedites admissions while protecting the privacy of those seeking treatment. In addition, calls should provide data that helps facilities optimize the performance of marketing, advertising, and customer support.

  • Technology and Online Reputation Drive a Perception of Quality; Medical Consumer Marketing

    Have you ever wondered why institutional healthcare brands are so well respected? Why do we believe treatment is actually better at The Mayo Clinic, Johns Hopkins, and other legacy clinical  brands? The reality is that short of having experienced a specific medical system's treatment firsthand, we are subject to commonplace consumer perceptions of brand, technology, innovation, and reputation.

  • Reach Consumers Where They Are, Boost Staff Job Satisfaction, Achieve Your Mission: Got Mobile?

    Are you among those who by necessity ‘note now and document later’ your service to your clients? Is missing or poor documentation quality causing challenges for your agency?

    There is general agreement that providing care in the community adds a new level of complexity to staffing, care provision, and service documentation. Solving the mobile challenge in behavioral health is at the heart of the industry’s broader effort to improve access to care, positively impact the outcomes of the populations served, and bend the cost curve on healthcare expenditures.

  • Managing the Business of Helping: Overcoming the Myths of Outcomes Management

    John S. Lyons, Ph.D. has 35 years of experience in the pursuit, approach and implementation of outcomes management. Over the course of these experiences, Dr. Lyons has learned that many of the ideas about the nature of behavioral health intervention outcomes, though widely seen as truths, are incorrect. These false beliefs are referred to as the “myths of outcomes management.”

  • Two More Years, Too Many Beds? Competition is More Real Than Ever in Treatment Center Marketing

    Defining the true scope and scale of the addiction treatment market for executives and operators as a healthcare sector service industry is much more difficult than many would have you believe. Government statistics on substance abuse trends do not account for ability to pay for treatment, and the epidemic nature of the disease of addiction is based on total population without segmenting for those seeking help at any given moment in time.

  • Simplifying Behavioral Health: Integration Myths & Tales From The Real World

    With the passage of the Mental Health Reform Act of 2016 as part of the 21st Century Cures Act, primary care physicians, behavioral health agencies, and others can expect provisions that will strengthen leadership and accountability for federal mental health programs, increased flexibility for states and communities to improve mental health care, and increased access to mental health care, including for at-risk populations.

  • CCBHC and Technology: Building a Technology Plan for the 6+1 Program Requirements

    Understanding technology’s essential role in capturing and demonstrating each program improvement.
    The vision of the Certified Community Behavioral Health Clinic (CCBHC) Demonstration Program is to:

    • Improve overall health by bolstering community-based mental health and addiction treatment
    • Advance care to the next stage of integration with physical health care
    • Assimilate and utilize evidence-based practices on a consistent basis.
  • Navigating MACRA MIPS: 6 Tips to Succeed with MIPS

    The key to success in the Merit-Based Incentive Payment System (MIPS) for 2017 is to just do something! Medicare is making it easy to start transitioning from volume- to value-based care. More participation means greater rewards.