Clinical Information for Southwest Counseling Solutions
Lynn Swift is the Manager of Clinical Information in the Evaluation and Research department of Southwest Counseling Solutions, a large multi-faceted service provider in Southwest Detroit. She leads the development, implementation, and maintenance of the data visualization system for the agency and manages the requirements of the Electronic Health Record.
Lynn spent 18 years in the automotive industry working with several different divisions including: Quality, Customer Service, Product Development, Automotive Safety and the Office of General Counsel. Her broad exposure to multiple divisions allowed her to develop an understanding of how data can be used to manage and direct an organization’s goals. She researched and managed customer satisfaction surveys and warranty repair data looking for correlation with specific failure modes. She also led the training to guide product design teams in the use of Internal Customer Clinics. Her experience in designing and building web page graphics has assisted her in ensuring that Southwest Counseling Solutions’ dashboards not only provide the appropriate data to drive decisions, but also support the visual and navigational needs of the system. Being a 6-Sigma GreenBelt has complemented her unique ability to train teams on how to utilize data and to present it in a clear and concise manner.
Rebecca Cooper, LMFT
Professional Educator and Founder
Rebecca's House - Eating Disorder Treatment Programs
Rebecca Cooper is an international speaker whose mission is to create awareness of disordered eating in all forms. She regularly appears on television, webcasts, professional conferences, and radio. Ms. Cooper created the first transitional living residence for eating disorders, a 501.c3 non-profit organization in addition to Rebecca's House Eating Disorder Treatment Programs in Orange County, CA.
She is a licensed therapist and Certified Eating Disorder Specialist and iaedp approved Supervisor. She authored the "Diets Don’t Work®" book, CDs, DVDs, eating disorder workbooks, and numerous published articles. Her eating disorder program is used throughout the country at treatment centers and by therapists.
Chief Executive Officer
Women in New Recovery
Patricia Henderson is the founder and CEO of Women In New Recovery (WINR). Ms. Henderson left the corporate world with 10 years of sobriety and founded WINR when she saw a gap in the recovery services for women. WINR has served thousands of women over the years and operates an Extended Care program and 7-month residential recovery program. Ms. Henderson has been working with addicts and alcoholics for 31 years and has been employed in the field of addiction for 26 years.
She is an entrepreneur, an expert in peer-driven recovery support services, and served as Project Director for the SAMHSA grant, Our Common Welfare, which provides peer-driven services for people in recovery. Most importantly, Ms. Henderson is a grateful recovered addict who has committed her life to serve individuals who are in recovery, their families, and those who seek recovery.
Ms. Henderson responded to another gap in recovery services for addicts and alcoholics by founding and funding the development of a now well-established Arizona-wide association of recovery homes, sober living, and other transitional housing providers: Arizona Recovery Association (AZRA). She has served on the board of the Association of Halfway House Alcoholism programs of North America (AHHAP), founded in 1966 for recovery community organizations throughout the United States. Ms. Henderson has also served on the board of Casa de Amigas, the oldest women’s treatment center in Arizona. In 2008, she was the recipient of the Jack King Pioneer Award for her work in the recovery field. She is also a founding member of the Women’s Chamber of Commerce and the Women’s CEO Roundtable, an association for women treatment providers.
Ms. Henderson has provided multiple presentations including Women Across the Life Span, A National Conference of Women, Addiction, and Recovery Baltimore, MD 2004, CSAT Session “Two Key Allies: Recovering Women as Partners in Treatment Organization,” and RCO’s “As Advocates.” She has been involved in television with the television medical report Moms on Meth: Wrath of Addiction video in 2006 and was the Arizona delegate for the A&E Network sponsored Walk for Recovery in 2009. In addition, Ms. Henderson was a participating member of the White House Office of Drug Policy Control Roundtable Group, which was convened to craft a white paper which will be used to support reimbursement for Peer Recovery Support Services within Health Care Reform.
William McCormick, MBA
Chief Executive Officer
Medivance Billing Service, Inc.
William McCormick is a highly experienced healthcare professional with comprehensive skills in strategic planning, sales, operational management and implementation. Throughout his professional career, he has demonstrated the ability to lead diverse teams of professionals to new levels of success in the highly competitive healthcare industry. William has a proven ability to successfully analyze an organization’s critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.
With a master of Business Administration degree with a concentration in healthcare administration, “Bill” has traveled extensively serving clients in many facets of healthcare operations. Prior to entering the behavioral health industry, Bill operated one of Florida’s most successful medical equipment and home infusion pharmacy businesses which he sold to a national drug chain in 2002.
In the community, Mr. McCormick served as president of the Fort Lauderdale Branch NAACP where he championed the causes of justice, equality and job creation for local citizens. He was widely known as the civic leader who petitioned Governor Jeb Bush and received approval for the “first time in Florida’s history”, the extension of time for polls during the 2002 presidential election. William has been recognized by numerous organizations for his outstanding service and contributions throughout the United States and has recently been placed on the Florida Memorial University Board of Trustees.
Currently, William McCormick serves as chief operating officer for Medivance Billing Service, where since his appointment, client net collections has exceeded over $160 million dollars.
Douglas J. Edwards, MBA
Publisher of Behavioral Healthcare
Douglas J. Edwards is Publisher of Behavioral Healthcare and Addiction Professional, having formerly served as editor in chief of both publications. Edwards has been serving the addiction treatment community since 2000 in multiple editorial and marketing roles. Edwards will serve as moderator of the discussion.