An increasing number of information technology vendors are partnering with residential care providers, and based on their responses in Behavioral Healthcare Executive’s Information Technology Vendor Survey, it’s a trend that is projected to continue heading into 2018.
Representatives from 69 IT firms participated in the seventh annual survey, with 95.6% indicating their organization currently works with outpatient providers. Meanwhile, 21.2% said residential care is the area they are most likely to expand, an increase of nearly 9% compared to last year, the largest jump of any of the available choices.
Two other notable takeaways from this year’s survey:
- Fine-tuning existing offerings has overtaken breaking new ground for IT vendors. This year, upgrading existing products and services was identified by 39.7% of respondents as their top priority for 2018, overtaking research and development of new products and services, which was the most popular response last year.
- Slightly more vendors (26.9% in 2017, compared to 23% in 2016) believe providers are prepared for the transition to a value-based payment model, but the majority (52.2%) still say providers are not ready.
The BHE Information Technology Vendor Survey includes snapshots of each participating organization. A full database of survey responses, which includes information about participating vendors, as well as their products, services and plans moving forward, can be downloaded below.
Get the latest information on Business Strategy and other valuable topics at this three-day retreat bringing together treatment center owners and executives and key members of the financial community for prime networking opportunities and in-depth discussions for those looking to grow, invest and transform their business.