At the walk's conclusion everyone left to make final preparations for the storm. I boarded up my home before heading to Memorial Hospital in Gulfport. Memorial is a multispecialty medical complex approximately 3,300 feet (0.6 miles) from the Gulf Coast, and it has more than 260 physicians and 445 beds. Memorial Behavioral Health (MBH) operates 80 of those beds. MBH is the sole provider of child and adolescent inpatient services and one of three providers of adult inpatient services for six counties in southern Mississippi.
The Mississippi Gulf Coast endured the storm's wrath for 12 hours, but Memorial never closed. Our buildings sustained $13 million in damages from 130+ mph winds and flying debris, but the floodwaters did not reach us. Other healthcare facilities nearby were not as fortunate. A psychiatric hospital, the holding facility for the state hospital, and almost all of the outpatient mental health sites in the coastal counties had to close. The state Department of Mental Health's facilities suffered $23 million in damages. So for three months, MBH was the sole provider of inpatient mental health services in four counties.
In Katrina's aftermath, access to healthcare was very difficult. Curfews and checkpoints hampered access and freedom of movement. Individuals with severe psychiatric needs were taken by the military, police, and emergency responders to hospital emergency rooms or disaster medical assistance locations. Our ER experienced three times the normal traffic for weeks after the storm.
At Katrina's second anniversary, the mental health community is struggling with care delivery, hampered by service gaps, infrastructure needs, lack of human resources, and funding shortfalls. The shortage of mental healthcare professionals for both inpatient and outpatient settings remains care providers' number-one concern. For example, six psychiatrists are being recruited to fill positions left vacant after Katrina, two at MBH; it's difficult to recruit psychiatrists even without the challenges we face. Licensed nurses, licensed social workers, and other support staff are in demand as well.
As many as 25 to 33% of healthcare staff along the coast are estimated to have left their jobs after Katrina due to a lack of adequate housing and/or spousal unemployment. Of Memorial's staff alone, approximately 400 employees (including 40 physicians) lost their homes, with many more sustaining significant damage. Many positions have been filled, but more healthcare workers are needed. In outpatient mental health services, the waiting time for an appointment is approximately four to eight weeks, depending on the professional.
Get the latest information on Business Strategy and other valuable topics at this three-day retreat bringing together treatment center owners and executives and key members of the financial community for prime networking opportunities and in-depth discussions for those looking to grow, invest and transform their business.