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Best practices for managing the ICD-10 transition

September 2, 2014
by Joanne Sammer
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  2. The change to ICD-10 will take at least six months, so allow ample time for preparation.

  3. Get executive leadership involved to support the necessary organization changes.

  4. Map out what needs to change and who should be involved in the process. This is also the time to identify areas where the transition could be particularly challenging.

  5. Review documentation to fully understand current processes and identify how those processes need to change to accommodate the switch to ICD-10.

  6. Review any crosswalk tools for accuracy before the transition occurs.

  7. Conduct training for staff involved in using ICD-10.

  8. Consider implementing a loop for internal feedback and peer review until staff are used to using the new coding.

  9. Make sure clinicians at the point of service and clinical documentation know how to use ICD-10 codes. That is likely to be the most important element of this transition.

  10.  Create a “cheat sheet” of the top codes your organization uses and map them to ICD-10.

  11. Have a back-up plan for handling rejected claims.