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Magellan Health Services establishes hotline to counsel those affected by Boston Marathon tragedy

April 17, 2013
by Shannon Brys, Associate Editor
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Magellan Health Services Inc., in response to the Boston Marathon bombing tragedy, has set up a 24-hour toll-free hotline to help individuals process feelings of grief, sorrow and depression following the bombings, regardless of whether or not they are Magellan customers. Additionally, the company has posted a toolkit of materials on its website. The toolkit includes information on:

  • Reducing anxiety in times of crisis
  • Responding to children and youth after traumatic events
  • Dealing with trauma in the community
  • Establishing a crisis management plan as a supervisor
  • Returning back to "normal" after a tragic event
  • The effects of traumatic experiences

The hotline (1-800-327-7451) is staffed by behavioral health professionals to offer counseling services to help people cope with the feelings of fear, sadness, anger and hopelessness that can occur following such a tragedy.

"We want to take every opportunity to support those in need at this difficult time," said Barry M. Smith, Magellan's CEO. "This event touches all of us very deeply, and as a national leader in behavioral health we want to make certain that people have access to professionals who can counsel them. It's important that at this time we come together as a nation to lend whatever assistance we can."