Operations

Whittier Street Health Center has publicly unveiled its new six-story, 79,000 square foot green building in Roxbury, Mass. The new health and wellness facility provides expanded capacity for the Center to continue its mission of providing high quality and cost effective healthcare.

All of Cigna's behavioral healthcare centers nationwide earned full accreditation from the National Committee for Quality Assurance (NCQA) in December 2011. According to Neal Cohen, vice president of operations for Cigna's behavioral health business, the approval demonstrates a "dedication to helping customers improve their health, well-being and sense of security."

No one wants to get sued. Of course, that includes mental health and addiction treatment facilities. But it does happen, which is why it's important for organizations to know what scenarios their insurance policies cover in case something does go wrong.

Safety and safety planning is a vitally important element in any modern clinical setting. Regardless of any academic credentials or training, behavioral health physicians, clinicians, therapists, and staff must rely on a range of professional assets to ensure safety as they do their jobs.

It's a simple principle-if bad behavior is punished, then good behavior should be rewarded. When it comes to insurance, behavioral healthcare providers can demonstrate “good behavior” by implementing practices and policies that avoid most of the unwanted risk posed to their patients, physicians, staff, and the facility as a whole.