A couple of weeks ago, I spoke with a reader who was seeking help or guidelines for redacting client documents. He works as a quality/procedures manager with a children's services agency and frequently is ordered to hand over records for various legal proceedings, including child custody hearings and foster care placements.
While he wishes to provide the most reliable and important information about the child in the child's record, he feels obligated to redact certain information about the child's parents or caregivers, such as their reported substance use problems, reported history of treatment, accusations of neglect/abuse, etc. He sought advice from other local providers, but was unable to get what he was looking for. Do any of you out there have any suggestions or guidelines for redaction? How do you handle or redact factual—or questionable—information regarding a client or a client's relatives?
I'd love to tackle this in an upcoming article and look forward to your thoughts.